Description
Discover How To Build Your Conversational Capacity
Date & Time
July 17, 2025
9:00AM – 5:00PM
Who Should Attend
This workshop is appropriate for all those with people leadership responsibilities.
PROGRAM DESCRIPTION
Conversational Capacity is the ability of an individual or a team to engage in open, balanced, non-defensive dialogue about difficult subjects and in challenging circumstances. It is also the sweet spot where innovation happens.
Conversational Capacity® teaches people how to engage in constructive, learning-focused dialogue when challenging topics or conflicts arise so they can make informed decisions and find the best solutions, even under high pressure. That’s where difficult exchanges turn into learning opportunities and unfocused meetings become innovation incubators.
BEING A GREAT COMMUNICATOR AND LISTENER IS A SKILL
Conversational Capacity is the bedrock for a positive and productive workplace. It redirects all the energy wasted in unproductive exchanges into channels that benefit people and the enterprise.
ENGAGES EMPLOYEES
When people have honest and meaningful conversations, morale rises and the workplace buzzes with enthusiasm.
SPURS INNOVATION
People share ideas. Colleagues contribute. The original idea evolves into a great one. That’s how innovation happens.
IMPROVES PRODUCTIVITY
The gap between what people say and others hear closes. Miscommunication and misunderstandings evaporate, and work gets done.
LEARNING OBJECTIVES
- Build successful teams that perform under pressure
- Ability to address tough issues in constructive ways
- Collaborate to make informed decisions as a team
- Increased collaboration and innovation
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