Conversational Capacity

$1,000.00 9% GST will be added on if you are in Singapore

SKU: 2237-1-1-2-1-1-1 Category:

Description

Discover How To Build Your Conversational Capacity

Date & Time

July 17, 2025

9:00AM – 5:00PM

Who Should Attend

This workshop is appropriate for all those with people leadership responsibilities.

PROGRAM DESCRIPTION

Conversational Capacity is the ability of an individual or a team to engage in open, balanced, non-defensive dialogue about difficult subjects and in challenging circumstances. It is also the sweet spot where innovation happens.

Conversational Capacity® teaches people how to engage in constructive, learning-focused dialogue when challenging topics or conflicts arise so they can make informed decisions and find the best solutions, even under high pressure. That’s where difficult exchanges turn into learning opportunities and unfocused meetings become innovation incubators.

 

BEING A GREAT COMMUNICATOR AND LISTENER IS A SKILL

Conversational Capacity is the bedrock for a positive and productive workplace. It redirects all the energy wasted in unproductive exchanges into channels that benefit people and the enterprise.

ENGAGES EMPLOYEES

When people have honest and meaningful conversations, morale rises and the workplace buzzes with enthusiasm.

SPURS INNOVATION

People share ideas. Colleagues contribute. The original idea evolves into a great one. That’s how innovation happens.

IMPROVES PRODUCTIVITY

The gap between what people say and others hear closes. Miscommunication and misunderstandings evaporate, and work gets done.

LEARNING OBJECTIVES

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